as you read this blog you will have to imagine you hear a "thump thump" in the background. that's me patting myself on the back for finding my way to the Georgia Institute of Technology Library this morning via the cute little "Tech Trolley" that runs around midtown Atlanta. now finding my way back was a way different story (two different free transportation services stopping at the same place, how was i to know?????) suffice it to say that i saw lovely parts of Atlanta that would not have been exposed to me otherwise.... but anyway, the purpose of the blog is technical so my official report is to let you know that i attended a 1/2 day session on conducting an audit. i really liked that it was general enough to apply to any kind of library. it gave me a chance to talk with some in the room - we all had slightly different needs. i was also able to ask one of the presenters about my personal treasure hunt - seeking a source which collects research database usage stats. a couple of epiphanies that occurred to me during this session:
>focus grouping staff like we did with the public to find out what you're using the website for
and how to best to ensure the design meets your needs; and
>like we conduct new employee orientations, what about new patron orientations? aren't there basic things they might like to know or we might like to tell them? this could be offered either in person and/or we could create a nice powerpoint presentation with audio that might be a virtual tour. {light bulb - if we take photos the tour could be customized so that the patron saw the only the library of his choosing!}
stay tuned for day 2!
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